FAQ’s
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What is BuyGlassOnline.com.au
BuyGlassOnline.com.au is an online marketplace where you can buy a huge range of glass types. We aim to make it easy to order customised glass for most applications from the comfort of your home or office.
Where do you deliver?
How do I place an order online?
What payment options do you offer?
We accept payments via credit card and ZIP.
What is the difference between edgework options?
If you select ‘none’ for edge finish the glass will simply be clean cut and not polished, bevelled or arised. This option is typically only used for glass which goes into a frame (eg, for windows).
Do you offer installation services?
No, we do not offer installation services. However, we can often provide a list of tradesmen who can provide installation services for our products.
How long does delivery take?
Delivery times depend on your location and the item you have ordered. We provide estimated delivery times only. Standard delivery times are generally between 7-10 business days but some items can take up to 3 weeks.
Do you offer wholesale pricing?
Yes, we offer special pricing for wholesale orders. Please get in touch with us via our contact page for more information.
How can I contact you?
You can get in touch with us via our contact page or email us at [email protected]. We endeavour to get back to all enquiries within 24 hours.